Vista not connecting to sky router

I have been without internet for about a week. If someone can help me, it would be much appreciated!!! I'm assuming that you 'ed out your router's IP address.

That number would actually be helpful in the troubleshooting process to determine if you're actually getting a connection to the router. I should mention that giving your router's internal IP address isn't a breach in security and no one can identify it back to you so it's safe to post it on the forums.

Destination host unreachable can mean a few things but without knowing which IP address sent back that response, it's hard to tell you what to do next. If you can post that, that would be fantastic! Also, you may want to try updating the wireless drivers. If it pops up a window prompting for what type of network you are connecting to, select home network. Shakil Ahmed I went through this menace during last two days couldnt find anything absolutely anything on internet to solve this problem for me.

I called my internet service company helpline, the guy told me to connect the laptop through ethernet cable and allow him to take control, he thereafter just changed the name of network to one with less alphabets, password or phrase to a short pin of numeric ones, wpa-personal to wep and everything started working : Irshaad Abdool incompatibility of the wireless network with your adapter. Change the network key type from the configuration panel of your router Jad Zeidan Did your new router come with a CD?

Try installing that on your PC and try connecting again, sometimes that works. You also mentioned "connecting to the router manually" how? Did u use an ethernet cable or still wireless? Also try deleting the existing network connection, and try configuring a new one.

Are you sure it is connecting to the router at all? Can the Vista talk to any other devices on the network even ping them? You need to verify this to rule out the possibilitiy. If the machine is getting an address in this range, there is a problem with the machine connecting to a DHCP server for its addressing information.

Interested in starting a new career path and working in a high-demand industry? Completely shut down the computer. Click Start , and click the Arrow button.

Reconnect the power to the modem and allow it reestablish a connection to the ISP. Reconnect the power to the router and allow it to reestablish the connections to the modem and other components.

Turn on the computer and allow it to reestablish the IP address connections to the router and the modem. Step 8: Connect the computer directly to the network router using an Ethernet cable By connecting the computer directly to the network router using an Ethernet cable, you can determine if the connection problem is with the router settings or with the wireless signal. It is not necessary to turn off the computer's wireless network device during the testing. Move the computer closer to the router if needed and plug an Ethernet cable into the network port on the computer and one of the available ports on the router.

Right-click the Network Connection icon in the notification area, and select Network and Sharing Center. If the wired network, or the wireless network, is Disabled , right-click the connection, and select enable. It might take a few seconds for the connection to become enabled. If the Network and Sharing Center window shows connections from the computer to the network router, and from the router to the ISP or DSL modem, click the Internet icon to open a browser and view a page on the Web.

The router is configured. If the Network and Sharing Center window shows connections from the computer to the network router, but not the Internet, the router might not be configured.

See Reset and reconfigure the router. If the network router cannot connect to the Internet, and you have installed programs that required making changes to the firewall settings, refer to router manufacturer Help files for information on restoring the router to the factory default conditions. After you have verified the direct wired connection to the Internet, turn on the power to the wireless device, disconnect the Ethernet cable from the computer, and manually setup a new connection to the wireless network see Step six above.

Step 9: Install updated WLAN Driver and BIOS If no network connection icon is displayed within 15 to 30 seconds after enabling the wireless network, or if a Windows Device not Found error message displays, the software driver might be missing or corrupt.

You must know the exact model number or product number for your computer. Be sure to select the correct operating system. Install the updated drivers from external storage device. If the wireless adapter you are using was purchased separately, consult the manufacturer's Web site for the latest software. Step Verify and update computer security The computer might have become infected with spyware and viruses, which can happen if the firewall or antivirus software is turned off or configured incorrectly.

See Resolving and Preventing Viruses on Your Computer for more information on how to protect your computer from these threats. Additionally, make sure that the firewall settings allow you to access the Internet.

Refer to your firewall's Help file for more information on its settings. Step Perform a Microsoft System Restore If the computer was able to connect to the wireless network in the past, but now cannot connect, perform a Microsoft System Restore. If you have completed all the steps and still cannot connect to the wireless network, contact HP for support.

Can connect to the wireless network but not to the Internet The computer has been connected to your home wireless network in the past with access to the Internet, but suddenly it cannot connect to the Internet even though it can connect to home wireless network.

Step 1: Make sure that the computer is connected to the right network When the computer detects a wireless network, if it has been connected to that network in the past, it tries to reestablish the connection. However, the connection might not be to the correct network. To determine what network the computer is connected to and to select the network you want, do the following:.

Click OK to allow Vista to diagnose the problems and restore the connection. No error message is displayed and there is no Internet connection:. Step 3: Reset the power to the network router and the ISP or DSL modem When a computer establishes a connection with a router or with the Internet, it uses several IP addresses to manage the communication.

Click Start , click the Arrow button , then click Shut Down. Step 4: Verify and update computer security The computer might have become infected with spyware and viruses, which can happen if the firewall or antivirus software is turned off or configured incorrectly. Step 5: Disconnect from the network and manually re-connect A common problem with a lost connection or poor network connectivity, is accidental connection to the wrong network.

For instance, an interruption in the power to a router or a modem, or even a momentary break in the signal from the ISP. These types of problems can be resolved by disconnecting from the network router and manually reestablishing the connection. In a few moments, the wireless networks disappear from the display. The information just entered will replace the previous values that are causing the connection problem.

After a few moments, a message displays indicating that the computer is Successfully connected to the network.

After the connection occurs, place the mouse pointer over the network icon in the notification area to verify the Name, Speed, Strength, and Status of the connection. If another computer is available, connect it directly to the modem to verify whether it can connect. If neither computer can connect to the Internet, contact your Internet Service Provider for technical assistance.

If one computer can connect but the other cannot connect using a direct connection, the problem is specific to that computer. Skip to Step seven. Step 7: Reset and reconfigure the router If you have installed a new router or made changes to the router settings while trying to fix connection problems, reset the router to its factory settings, Then run the manufacturer set up program to configure the router.

Use the following steps as a general guideline, but see the User Guide for the router for model specific information. The following list provides default IP addresses for several routers. When the home page for the router displays, you might need to type a password to perform configuration tasks. See the User Guide for model specific information. When you have administrator access to the router, change the router's default name, sometimes called an SSID, to a name that is different from other routers in your area.

Enter a network access password, sometimes called a passphrase. Make sure to pick a password that is easy to remember, such as a phone number that you dial often or a phrase that is easy to remember.

Step 8: Perform a Microsoft System Restore If the wireless connection worked previously, but now is unable to connect, perform a Microsoft System Restore in Windows Vista to undo configuration settings that have caused connection problems.

Slow or dropped wireless connections Complete the following steps to resolve slow or dropped wireless connections:. Step 1: Move the computer closer to the router A wireless network router has a limited broadcast range. Step 2: Disconnect from the network and manually re-connect A common problem with a lost connection or poor network connectivity, is that the computer is accidently connected to the wrong network. It is also possible to connect to a network that does not actually exist.

For instance, an interruption in the power to a router or a modem, or even a momentary break in the signal from the ISP can change IP addresses. These types of problems can be resolved by disconnecting from the network router and manually reestablishing the connection with the correct password and key index.

Step 3: Adjust Windows Vista performance settings Viewing live TV over a wireless connection takes significant processing power. Live TV can skip drop frames when other software programs are active.

Close any open software programs and try viewing again. For even better performance, prevent unwanted software programs from opening with Windows and adjust Windows Vista performance settings. Wireless network is working but you cannot share files with another computer The wireless network is working correctly but you cannot access files on another computer on the network.

The easiest way to share files on your network is to place them in the Public folder. Any file or folder you put in the Public folder is automatically shared with the people connected to your network.

To turn on Public folder sharing, follow these steps:. Step 1: Turn on network discovery and file sharing Turn on Network discovery and file sharing on each computer that you want to access on the network.

Click Start , and then click Network. The Network window opens and displays the following message:. Network discovery and file sharing are turned off. Network computers and devices are not visible. Click to change Click the message.

In the menu, click Turn on network discovery and file sharing. After Windows Vista starts, you must repeat this step to access computers on the network. Figure : Network discovery setting. The Network discovery and file sharing window displays.

Select No, make the network that I am connected to a private network. Figure : Network discovery and file sharing. Computers detected on the network are displayed.

Only computers with network discovery and file sharing enabled are viewable from the Network window.