Trend micro delete infected files

Restart the machine to clear the memory. This should release the detected file from the process which may have locked it. Afterwards, run a full scan and verify if the malicious file has been cleaned, deleted, or quarantined.

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Our Cookie Notice provides more information and explains how to amend your cookie settings. Sign In with your Trend Micro Account. Sign in to MySupport. From the Quarantined results window, select the files you want to delete or restore and click:.

Click Delete to permanently delete the selected file s. Click Restore to restore the selected files to the original location. For Content filtering, File blocking, Data protection, and Unscannable files, you can click the File Name link to start a file download. It was very unhelpful. It was not helpful. Just okay.

It was helpful. It was very helpful. Feedback entity isn't available at the moment. Try again later. Submit Feedback. Ask Vanessa. Solution: Unlock the files or wait until the files have been executed. All rights reserved. Files infected with Trojans. Files infected with worms. Write-protected infected files. Password-protected files. Backup files. Infected files in the Recycle Bin.

Open the command prompt.